Enterprise Automation

Enterprise automation refers to the methodical transformation of businesses across the whole Enterprise Value Chain using business process automation. Though it seems simple, Enterprise Automation is easier said than done as there are various interdependent and complex factors involved. Things you would need to consider include: what to automate first, which business areas are easier to automate, what are the resources required, and where is the best bang for your buck.

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What is business process automation?

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Business process automation is all about driving the automation of complex businesses flows/tasks/functions/processes/decisions in a straight-through mode with no manual intervention. Where there are exceptions, the workflow will be augmented by human intervention.

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Examples of business process automation:

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1. Taking data from a customer order form into a CRM application.
2. Automatically extracting data from an incoming invoice, validating it and then processing it via accounts payable for payments, with a signed approval from a member of the accounts payable team to process the payments.
3. Transferring order and sales data from a CRM system to a finance system to record and recognise revenue.
4. Monitoring safety systems and notifying employees via a mobile app when predetermined danger thresholds are activated or detected.
5. Autonomously self-learning based on artificial intelligence and deep learning to triage suspicious monetary transactions processed by bank tellers

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Who needs automation?

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Automation can be used across a wide variety of a business functions, but teams that repeatedly implement automation include logistics, operations, sales & marketing and customer services.

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We work with leading global providers of automation, Workato, to deliver an affordable, scalable and reliable automation platform.

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Talk to us today about how we can help your business to automate.